FAQ Hero Mobile


Ideally, you should order your wedding dress 9-12 months before the wedding date. It takes an average of 5-6 months for the gowns to come in, depending on the manufacturer. Don’t forget! You also want to make sure you are allowing enough time for custom fitting.

Michelle’s carries gowns with a wide range of prices. For special ordering our gowns, prices typically range from $800-$4,000. If your budget is less than this, we also offer Cinderella’s Closet which features off the rack dresses at deeply discounted prices beginning at $199.

Michelle’s can order any gown from the manufacturers and divisions we represent, even if we do not have the sample in the store.

We do not typically give out prices of our dresses over the phone. The reason behind this is Michelle’s likes our brides to experience all of our services and additional incentives we may include in the price of the gowns.

One recommendation is to wear proper undergarments. If you have a strapless bra, you can bring it with you, but we do have bras here for you to use as well. Also, we DO allow you to take pictures, so feel free to bring a camera with you!

We recommend bringing no more than 3-4 guests to your bridal appointment. Space is limited and it is also important that there are not too many opinions being offered to the bride. Too many opinions can get stressful and not allow the bride to truly pick her favorite gown without being influenced by everyone else at the appointment.

For your first appointment it is important to arrive ON TIME! We want you to have plenty of time to find your perfect dress! That being said, we work by appointments, so if you are late it cuts into the time you have with your stylist.

Michelle’s offers a styling tool to those that make an appointment. You will receive this tool when your appointment is made and it’s very important to utilize this, so that your stylist can do research and some pre-shopping for you! When you arrive, your stylist will then give you a tour of our store and show you to your closet. Throughout your appointment you or your professional stylist may choose to select additional gowns which meet your criteria. Finally, after finding the perfect gown, you say “YES TO THE DRESS” and we CELEBRATE!

In order to special order a gown we require a 60% deposit. We accept Cash, Personal checks, Visa, MasterCard, Discover, and American Express for your convenience. Once your dress arrives, it must be paid in full to take it out of the store.

When you create an account at Michelle’s you will need to provide us with the names of all your wedding party members. We prefer them to be measured here, but when that is not possible, measurements and payments may be submitted over the phone. They will just need to have proper measurement taken at a local Bridal Shop/Tuxedo Retailer and give us a call. We can select sizes (with their help) over the phone.

*Our Black Tie Tuxedo department offers a “Drop Ship” option for any wedding party member that is unable to pick up in store. Ask your stylist for additional details!

No, we cannot return the merchandise back to the manufacturers, so we will have to pay for it and are unable to return deposits.

We do not have an alteration department, but we do provide a list of area seamstresses that we refer our customers to.

Michelle’s stylists will measure and discuss with you the size that is best for you to order. The majority of customers will require some alterations to provide for a more customized fit, and even the correct size may not have exactly the desired fit you want.